A helping hand in a new culture - The Art of Caring

Before the 160 freshly recruited Japanese staff boarded the plane to Amsterdam, they had to undergo an extensive period of training at Hotel Okura Tokyo. They also had to do a crash course in Dutch, which was offered by the Dutch embassy in Japan. What awaited them in that faraway, European country? How would they navigate their way through this grubby city full of hippies, bikes and tourists?

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